Privacy Policy | SolarSea Electrotech Solutions India
Effective Date: January 1, 2025
Company Name: SolarSea Electrotech Solutions Pvt. Ltd.
Website: www.solarsea.in
Registered Office: D10 Culture Crest Spine Road, Moshi Pradhikaran, Pune – 412105, Maharashtra, India
Introduction
At SolarSea Electrotech Solutions Pvt. Ltd., your privacy is our top priority.
This Privacy Policy explains how we collect, use, protect, and store your personal information when you visit our website, fill out forms, contact us via email or WhatsApp, or engage with our solar EPC services.
We are committed to ensuring that your personal information is handled securely and transparently, in accordance with the Information Technology Act, 2000 (India) and global data protection best practices (GDPR principles).
By using our website or submitting your data, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect only the information necessary to offer you accurate solar solutions, quotations, and support services.
Information You Provide Directly
When you contact us through our website, email, or WhatsApp, we may collect:
Full Name
Contact Number & Email Address
Location / City
Monthly Electricity Bill or Load Details
Roof Type (RCC, Metal, Ground)
Any message, question, or custom request
Information Collected Automatically
When you browse our website, we may automatically collect:
IP Address
Browser type and device information
Pages visited and time spent
Cookies for better user experience and analytics
We use Google Analytics and Facebook Pixel for performance tracking and remarketing, which never reveal personal identity.
How We Use Your Information
We use your information solely to improve your experience and provide accurate solar solutions.
Your data helps us:
Respond to your inquiries and provide free solar consultations.
Prepare customized proposals, site survey reports, and quotations.
Process subsidy, net metering, and project documentation.
Send updates, offers, or service reminders (only with your consent).
Improve our website performance and marketing outreach.
We never sell, rent, or trade your personal data to any third party.
Data Storage & Security
Your data is stored securely on encrypted servers and protected with SSL encryption (HTTPS) during transmission.
We implement strict internal policies to prevent unauthorized access, modification, or misuse of your information.
✔ Password-protected data systems
✔ Limited employee access to sensitive information
✔ Regular backups and data integrity checks
Sharing of Information
We may share limited data only with authorized partners or government bodies strictly for project execution purposes:
DISCOM / MNRE for net metering & subsidy approvals
Payment Gateway Providers for secure transactions
Delivery / Installation Teams for site coordination
All third parties we work with follow confidentiality and non-disclosure agreements (NDAs).
Cookies Policy
Our website uses cookies — small text files stored on your device — to:
Enhance browsing experience
Analyze website traffic
Remember your preferences
You can disable cookies anytime from your browser settings.
However, certain features may not function optimally if cookies are disabled.
Your Data Rights
You have complete control over your personal data.
As per Indian IT regulations and GDPR standards, you can:
Request access to your stored information
Ask for correction or update of your details
Withdraw consent or request deletion of your data
Opt out of marketing communications anytime
To exercise your rights, contact us at:
📧 solarsea75@gmail.com
Retention Period
We retain your information only as long as necessary to fulfill the purpose it was collected for — or as required by law.
Customer-related data (quotes, invoices, contracts) may be retained for up to 5 years for legal, warranty, or compliance reasons.
Data Protection for Minors
Our services are intended for individuals aged 18 and above.
We do not knowingly collect or store information from minors.
If a parent or guardian believes that their child’s data has been shared with us, they can contact us for immediate removal.
Links to Other Websites
Our website may contain links to external resources or partner websites.
Please note: once you leave our domain, we are not responsible for the privacy policies of those websites.
We encourage you to review the privacy statements of every site you visit.
Policy Updates
We may update this Privacy Policy periodically to reflect:
Legal changes or compliance requirements
New services or features added to our website
Security and operational improvements
The latest version will always be available on this page, with the “Effective Date” updated accordingly.
Contact Information
For privacy-related concerns, data access requests, or questions, contact us directly:
📍 SolarSea Electrotech Solutions Pvt. Ltd.
D10 Culture Crest Spine Road, Moshi Pradhikaran, Pune – 412105
📞 +91 8149111471
📧 solarsea75@gmail.com
🌐 www.solarsea.in
We aim to respond to all privacy requests within 7 working days.
Disclaimer
This Privacy Policy does not create a contractual relationship between the user and SolarSea Electrotech Solutions Pvt. Ltd.
By continuing to use our website, you acknowledge that you have read and agreed to this policy.